NGINX Error: 502 Bad Gateway – Causes and Solutions

Updated: January 20, 2024 By: Guest Contributor Post a comment

Introduction

The NGINX 502 Bad Gateway error is a common HTTP status code that indicates that one server on the internet received an invalid response from another server. This error is frustrating for both webmasters and users alike. In this tutorial, we will explore the common causes of a 502 Bad Gateway error in NGINX and provide step-by-step solutions to resolve the issue.

Understanding 502 Bad Gateway Error

502 Bad Gateway is an HTTP status code that signifies that the server received an invalid response from the upstream server. This can happen for a variety of reasons, but it generally means that your NGINX server is acting as a proxy and cannot get a proper response from the backend servers.

Common Causes of NGINX 502 Bad Gateway

  • Server Overload
  • Failure in Server Communication
  • Faulty PHP-FPM Configuration
  • Domain Name System (DNS) Errors
  • Firewall Blocking Communication

Diagnosing 502 Bad Gateway Error

Before diving into the solutions, it’s critical to identify where the problem is occurring. Check your NGINX error logs, usually located at /var/log/nginx/error.log. Use the following command to have a look at the last few lines:

tail -f /var/log/nginx/error.log

Look for keywords such as ‘connect() failed’ or ‘upstream prematurely closed connection’ to pinpoint the issue.

7 Solutions to Fix 502 Bad Gateway Error

Check if the Upstream Server is Running

Ensure that the server NGINX is trying to reach is operational. Use commands like ps, top, or htop to check if the server processes are running.

ps aux | grep php-fpm

If the process isn’t running, start it with your service management tool:

sudo systemctl start php-fpm

Examine Your Proxy Settings

The proxy settings within your NGINX configuration file might be incorrect. You should verify the configuration of the proxy_pass directive. It should point to the proper address of the backend server.

location / {
    proxy_pass http://backend_server;
}

Raise the Buffer And Timeout Limits

In some cases, the default buffer sizes are not enough for the response headers of the backend server:

proxy_buffers 8 16k;
proxy_buffer_size 32k;

Increase timeout values to prevent premature closing of connections:

proxy_connect_timeout 600;
proxy_send_timeout 600;
proxy_read_timeout 600;
send_timeout 600;

Restart NGINX Server

If you have made changes to the NGINX configuration, you need to restart NGINX to apply those changes:

sudo systemctl restart nginx

Correct Network Configuration Issues

If there’s a network misconfiguration, NGINX might not be able to reach the upstream server. Ensure that you have the correct subnet, gateway, and DNS settings. Firewall settings may also lead to network issues, so verify that the firewall is not blocking traffic between NGINX and the backend.

Configure PHP-FPM Properly

PHP-FPM often requires a good deal of fine-tuning to function smoothly. Tune your PHP-FPM settings in the www.conf file (could be located at /etc/php-fpm.d/ or /etc/php/7.4/fpm/pool.d/ depending on your configuration). Here are some common modifications:

pm = ondemand
pm.max_children = 70
pm.start_servers = 20
pm.min_spare_servers = 20
pm.max_spare_servers = 35

Monitor Server Resources

High traffic can overload your backend servers resulting in 502 errors. Monitor server resources like CPU, memory usage, and disk I/O to ensure that servers are properly scaled for handling traffic.

Preventing 502 Bad Gateway Errors

Optimizing server performance and reliability involves routine maintenance and monitoring. Implementing health checks, load balancing, and proper resource allocation can greatly reduce the occurrence of 502 Bad Gateway errors.

Through careful monitoring and proper server configuration, 502 Bad Gateway errors can be avoided, providing a stable and responsive experience for users.

Conclusion

Understanding the causes of NGINX 502 Bad Gateway errors is half the battle. With careful configuration, monitoring, and server management, you can ensure your sites remain online and are performing well. If you’ve followed the steps in this tutorial and continue to see issues, contacting your hosting provider or seeking support on NGINX forums may be your next best step.